Privacy Policy

Information We Collect

When you use our website or request our mold testing services, we may collect the following types of information:

• Contact Information: Your name, email address, phone number, and property address when you submit a contact form, request a quote, or schedule an inspection.
• Property Information: Details about your property that you provide when requesting mold testing services, including address, property type, square footage, and description of concerns.
• Website Usage Data: We collect standard web analytics data including pages visited, time spent on site, referring URLs, browser type, device type, and IP address through Google Analytics 4.
• Communication Records: Records of phone calls, emails, and form submissions you make to us regarding our services.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To schedule and perform mold testing, asbestos testing, and indoor environmental assessment services at your property.
• Communication: To respond to your inquiries, provide quotes, send inspection reports, and follow up on completed services.
• Service Improvement: To understand how visitors use our website so we can improve the user experience and the information we provide.
• Legal Compliance: To comply with applicable Texas and federal laws, including maintaining records required by the Texas Department of Licensing and Regulation (TDLR).

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is used solely to provide our mold testing services and improve your experience with Mold Testing Dallas.

Information Sharing and Third Parties

We may share your information in the following limited circumstances:

• Laboratory Partners: We share necessary sample identification information with accredited laboratories that analyze mold and asbestos samples collected from your property. These laboratories are bound by their own privacy policies and professional standards.
• Legal Requirements: We may disclose information if required by law, regulation, court order, or other legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Mold Testing Dallas, our customers, or others.
• Analytics Providers: We use Google Analytics 4 to collect anonymized website usage data. Google's privacy policy governs their handling of this data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We do not share your personal information with third-party advertisers, data brokers, or marketing companies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL/TLS encryption to protect data transmitted between your browser and our server. Form submissions are processed over encrypted connections and stored securely.

While we implement industry-standard security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information, but we are committed to protecting it to the best of our ability using commercially reasonable practices.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality such as form submissions and page navigation.
• Analytics Cookies: Google Analytics 4 uses cookies to collect anonymized data about how visitors use our website, including pages visited, session duration, and traffic sources. This data helps us improve our website and services.

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though doing so may affect some website functionality. Disabling cookies will not prevent you from contacting us by phone at 469-298-8690 or by email.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to any legal retention requirements.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by contacting us directly.

To exercise any of these rights, contact us at golivewellhome@gmail.com or call 469-298-8690. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically.

Your continued use of our website after changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: 469-298-8690
• Email: golivewellhome@gmail.com
• Website: Contact Form

Last Updated: March 2026